Since my last post on new sales tools, I’ve received some comments about the value of PDFs over interactive portable documents – primarily the value derived from search engines ability to index PDFs. The point is that if you place your marketing collaterals online (such as brochures, datasheets, beat sheets, whitepapers and fast track papers) then you want these to be indexed by search engines as well.

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In a recent conversation with Ville Kuusela about sales processes he mentioned that because we work in a B2B environment, we often forget B2C sales tactics still apply. His point was simple: we overlook the fact that we’re selling to people and not just to businesses. Not only do we need to convince buyers on the business merits but also make a human connection – very much as we do with consumers.

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